06 Mar Five Steps to Improve Employee Morale
A common concern amongst managers around the world is employee morale. ‘A happy employee is a productive employee’ sounds like a bit of a cliché, something you would see on a company mission statement or on ‘employee of the month’ trophies, but a study from research firm iOpener suggests that this age-old maxim is 100% correct. iOpener’s study examined how much time employees spent on tasks per week. “For happy workers, it was 80 percent of the workweek. For unhappy workers, it was just 40 percent.”
So what can you do to improve employee morale?
Step 1 – Listen to Your Employees
Some managers lose sight of the fact that employees make a company operate. Without workers, nothing gets done, so it makes sense to listen to them. This isn’t as easy as it sounds because many workers feel too intimidated to speak their mind to their superiors. The key to overcoming this barrier is to come across as an open and welcoming individual. This way you will erect a bridge of communication between you and your employees.
A great tip is to add an online suggestion box for the whole office. This way even the most timid employee can let you know what’s on his mind.
Step 2 – Set Realistic Goals
Goal setting is a bit of a balancing act. On one hand, you want to avoid setting goals that are unachievable, this will do nothing but destroy employee morale. But on the other hand, you don’t want to set goals that are too easy to achieve. People are most productive when they have goals that are achievable, but challenging. It is up to you to set this balance by evaluating your employees’ level of skill and expertise.
Read the performance indicators in your company records and compare them to the industry average; this should give you a good basic idea on how well your employees are performing.
Step 3 – Provide the Proper Tools and Training
Nothing is more frustrating for employees than not having the proper tools and training to complete their tasks. Make sure that your employees have the best tools that your industry provides. For example – if your company operates online, give your workers the best and most up-to-date software available on the market.
Proper training is just as important as having the proper tools. Set weekly and monthly training programs for your employees. You will discover that many workers are eager to learn and improve, but have never been given the opportunity.
Step 4 – Reward Good Effort
Everybody likes to be recognised for their good work, so reward employees who have been performing well. This can amount to a simple pat on the back or a public show of gratitude.
If you are employed at a large corporation, then an awards night would the perfect way to reward your hard-working team. Corporate awards have become very popular over the last fifteen years; not only are they fun, but you will find that these events are great for building solid teams.
Step 5 – Be Persistent
Employee morale won’t increase after a week or even a month. This process can take many months, so hang in there and stay committed. Once your employees see that you are sincere and honest they will turn around.